Question 1

How does the trade-In process work?

Accepted Answer

We offer two trade-in options to choose from:

Option 1. 
You purchase the listing of your choice, and we will send your trade-in credit through PayPal Goods and Services. Paypal will take 3% in fees, but you will have your payment up front and we can ship your clubs right away.

Option 2. 
If you'd rather not exchange as much cash, you can purchase the listing for the discounted price, and once we receive your clubs we will ship your new clubs out.

Question 2

What is your return policy?

Accepted Answer

Our return policy is limited to clubs that are defective or not as described. We do not accept returns for remorse or for trial.

We do our best to include clear photos of our listings to ensure you know exactly what you are getting, and by limiting our returns we are able to provide the best deals to our customers.

If you received an item that is defective or not as described, please let us know so we can make it right.

Question 3

What is the best way to ship clubs?

Accepted Answer

We recommend printing a label in advance from the UPS website, as they offer lower rates than you’ll find in the store (usually around $20 online). UPS also has boxes and packing materials available that will fit your clubs.

G O L F P L U G G

FAQs

Discover Answers to our
Frequently Asked Questions

How does the trade-In process work?

What is your return policy?

What is the best way to ship clubs?

What shipping options are available?

Do you have a physical storefront?

How do I choose the right clubs for my game?

G O L F P L U G G

FAQs

Discover Answers to our Frequently Asked Questions

How does the trade-In process work?

What is your return policy?

What is the best way to ship clubs?

What shipping options are available?

Do you have a physical storefront?

How do I choose the right clubs for my game?

Discover Answers to our
Frequently Asked Questions